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IT support, IT solutions, computer support, IT consulting, IT services, help desk, computer technician, Edinburgh, Glasgow

News and Events

Nov.18.07.

rg cs is merging with littleangel design to provide a larger suit of services. for morespecial offers and more infomration check out: www.la-rg-e.co.uk

 

Sept.01.07.

We are pleased to announce the expansion of our daytime support team.

A team of staff is now available to answer your calls during office hours. so call 0800 0833 166 or email support@rg-cs.co.uk

Mar.01.07.

Due to our increasing client database we are moving to larger premises. From the 12th March our new address will be

rg computer services
Midlothian Innovation Centre
Pentlandfield
Edinburgh
EH25 9RE

All other contact details will stay the same.

read more

Jan.17.07.

rg computer services are please to announce a partnership with littleangel design.

littleangel design offers both print and web based solutions.

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:: Service level agreement

At rg computer support we pride ourselves in the speed of the response and the expertise of our engineers to diagnose and fix the problem as quickly as possible. Having experts on the phone with years of experience allows us to quickly troubleshoot any problems and identify the quickest way of fixing them.

For a small fraction of the cost for a full time IT engineer you can expect a professional service and engineers that are always available with immediate access to your IT network. Our IT database has access to the latest information, ensuring that we are always up to date with the latest technologies and technical issues.

As a result we can offer one of the best Service Level Agreements available, and combined with our onsite support service is unbeatable. Our Small Business Package includes the following:

  • 1 hour phone response
  • Guaranteed next day onsite support
  • 24 hour emergency telephone support
  • Constant Network Monitoring
  • Regular Health Checks
  • Initial Network Audit
  • Monthly onsite visits as required
  • Expert & Friendly engineers
  • Trouble ticketing systems
  • Detailed network knowledge

To discuss your how your Business network can have the service level agreement shown, Call us now to discuss 0800 0833166.




Member of the Federation of Small Businesses

bsc member

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