Tech News : Musk Launches Preview of Grok AI Chatbot

Elon Musk’s ‘xAI’ company has launched the preview of ‘Grok’, a new and rebellious AI chatbot that’s modelled after the Hitchhiker’s Guide to the Galaxy.

Grok 

Grok is Musk’s answer to OpenAI’s ChatGPT and Google’s Bard. Musk was a co-founder ChatGPT’s OpenAI before stepping down from its board in 2018, and his new xAI company is staffed with (ex) Google DeepMind, Microsoft, and other top AI research personnel.

Truth Seeking

Back in July, Musk said that his new xAI company would “understand the true nature of the universe” and would be an alternative to other popular AI companies that are “biased.” Musk said that xAI’s AI product would, therefore, serve as a “maximum truth-seeking AI that tries to understand the nature of the universe”, would be “maximally curious” instead of having morality programmed into it, and in a Tweet (a while ago) warned of the “danger of training AI to be woke – in other words, lie”. This stance ties-in with Musk’s vision for X (Twitter) being a platform of free speech. For example, there has been some criticism of Musk’s X recently re-instating the accounts of far-right influencers Katie Hopkins and Tommy Robinson.

The Grok Difference 

It is against this backdrop that Grok’s introduction has been announced. The key differences between Grok and competing AI chatbots such as ChatGPT and Bard are:

Grok has real-time knowledge of the world via its training on the X platform (and probably on Oracle’s cloud). Other chatbots have only been trained to access information up to certain points in the past (ChatGPT-3 up to September 2021, and ChatGPT-4 April 2023) and (until very recently) needed plugins to access more current information. Back in April, Musk angrily accused Microsoft of training its AI programs through the ‘illegal’ use of Twitter data.

Also, in keeping with Musk’s ‘free speech’ stance and focus on ‘truth’ rather than ‘woke,’ X says that Grok will answer “spicy questions that are rejected by most other AI systems.”

Musk says “Grok is designed to answer questions with a bit of wit and has a rebellious streak, so please don’t use it if you hate humour!”

Some commentators have described its ability to use ‘sarcasm’ in its answers.

Why?

Despite Musk’s early involvement with OpenAI, X was essentially beaten to the generative AI chatbot market by OpenAI’s ChatGPT, Google’s Bard, Microsoft’s Copilot, and Meta’s announcement of truth GPT. After venting his frustration with competitors, Musk (who’s been busy fighting to create revenue streams for X other than advertising and trying to counter criticism about X under his leadership) while advancing his new company xAI and planning to turn X into a super app is keen to get his own differentiated generative AI product out there in order to compete. In fact, Grok will first be included as part of the X Premium+ membership, as a way to add value and help justify the subscription fee (all adding to the much-needed new X revenue stream).

Also, Musk’s concern over the threats posed by unchecked and unregulated AI, which led him to be one of the famous open letter signatories calling for a 6-month moratorium on the development of AI systems more capable than OpenAI’s latest GPT-4 (which may have given him more development time of his own), may have been a motivator for him to create a more positive and less threatening version of AI.

For example, Musk suggests his broader reasons for creating Grok include “building AI tools that maximally benefit all of humanity,” and empowering users with “AI tools, subject to the law.” Also, Musk says the ultimate goal for AI tools like Grok is to “assist in the pursuit of understanding.”

Who? 

Musk’s xAI says that the prototype release of Grok is just the first step for a chatbot that is initially being offered to a limited number of users in the United States to try out. Those wanting to try it following testing can join a Grok waitlist. Grok is ultimately intended to be offered as part of the X Premium+ membership.

When and How Much? 

When out of beta, and since it will be incorporated into X Premium+ subscription, the price will be $16 per month (less than ChatGPT’s $20 per month).

What Does This Mean For Your Business? 

Grok is the latest in a line of generative AI chatbot/AI assistant releases from the big tech companies. It’s the first big release from Elon Musk’s new xAI company, which is predominantly staffed by people from competing AI companies.

For Musk, therefore, it’s a way to compete in the new and rapidly evolving generative AI market, establish xAI as a significant player, benefit from synergies and add value to the troubled X while making the much-needed X Premium+ subscription more attractive (a new, non-advertising revenue stream). It’s also a way to put an AI assistant in place, ready for the proposed expansion of X to becoming a ‘super app’.

Crucially, Grok is a way to differentiate Musk’s late offering in the generative AI marketplace – a chatbot that’s a representation of the X brand and of Musk’s own public persona, and of his vision for AI. For other AI companies, it’s a threat but may not yet be seen as a major one (i.e. only being in beta, needing more training, and being confined within X membership).  For users, who may be already familiar and relatively happy with ChatGPT, and who may not be tempted by X Premium+ membership and yet another subscription for the same thing (in tight economic times), it remains to be seen how much of a lure a more novel, (possibly right-wing) chatbot style will be.

Tech News : New Wearable Smartphone AND Virtual Assistant

Humane has announced the release of its Apple-style AI-powered badge/pin wearable that combines a smartphone with virtual assistant capabilities for when you’re on the move.

Humane 

Humane, a startup founded by ex-Apple design and engineering team Imran Chaudhri and Bethany Bongiorno, has announced the launch of its $699 (five years in the making) AI-powered pin (badge wearable) which it developed using funding of $230 million from investors, including Salesforce CEO Marc Benioff.

AI Pin

The “first-of-its-kind” very simply named ‘Ai Pin,’ available to order in the US from November 16th, is a magnetically attached, small, round-cornered square wearable, with more than a hint of apple styling, and a camera (like a phone camera or bodycam) in the top corner. It comes in colours described as Eclipse, Equinox, and Lunar (black, silver, or white to us) and has a two-piece design, consisting of the main computer and a battery booster.

Created Through Unique Collaborations 

Humane says AI Pin’s development is the result of “unique collaborations with Microsoft and OpenAI,” which give it access to some of the world’s most powerful AI models and platforms, thereby providing the foundation for new capabilities to be added as the technology evolves.

Cosmos & AI Bus 

Humane says its ‘Cosmos’ operating system blends “intelligent technologies with intuitive interaction and advanced security” and that its new “AI Bus” software framework is what “brings AI Pin to life.” The AI Bus software is used to connect the user to the right AI experience or service instantly, thereby removing the need to download, manage, or launch apps.

What Can The AI Pin Do? 

The main difference between this and other wearables isn’t just how it’s worn (on the body as a badge), but the fact that it incorporates a dedicated Qualcomm® AI Engine (AI assistant), and uses a “laser projection system” instead of a display which essentially projects AR glasses onto your hand, enabling you to use the projection as a touchscreen! It can also an identify objects in the real world and apply digital imagery to them. Other key features and capabilities include:

– It operates by natural speech (via an “AI Mic”) or by using the intuitive touchpad, by holding up objects to it, by using gestures, or by interacting with the “Laser Ink Display projected onto your palm.” 

– AI-powered messaging enables you to craft messages in your tone of voice.

– Its ‘Catch Me Up’ function sorts through inbox noise.

– Humane’s partnership with TIDAL* enables the AI Pin to deliver AI-driven music experiences.

– The AI-powered photographer helps you capture and recall important memories.

– It can translate foreign languages and can support your nutrition goals by identifying food using computer vision.

– Its “perpetual power system” means you can hot-swap the battery booster on-the-go, thereby ensuring uninterrupted usage and all-day battery life.

– The ultra-wide RGB camera, depth sensor and motion sensors, allow AI Pin to “see the world as you see it.” 

– Humane says the Personic speaker creates a “bubble of sound,” offering both intimacy and volume as needed.

– AI Pin can also pair with headphones via Bluetooth although it is a standalone device that doesn’t need to be paired with a smartphone or other companion device. Interestingly, Humane plans to provide its own MVNO (mobile virtual network operator) wireless service for AI Pin, connected by its exclusive U.S. partner, T-Mobile.

– Its own cloud-based ‘Humane.center’ central hub, (which AI Pin instantly connects to) allowing access to your data, including photos, videos, and notes.

Humane says that as the device and platform evolves with future updates, so will the possibilities it unlocks.

Privacy Features

Humane has highlighted the main privacy features of AI Pin as being:

– The AI Pin only activates upon user engagement and doesn’t use ‘wake words’ (like other AI assistants), thereby ensuring it is not always listening or recording.

– The AI Pin has a “Trust Light” which indicates when any sensors are active and is managed via a dedicated privacy chip.

– If compromised, AI Pin will shut down completely and require professional service from Humane.

– Upon purchasing the AI Pin, users are invited to onboard via a privacy-protected portal, allowing the device to tailor its services to individual preferences.

– It has a phone number (it connects to a mobile network), plus it supports international roaming, GPS, Wi-Fi, and Bluetooth.

Concerns and Criticism

While the device sounds like a step forward for wearables, some of the concerns and criticism around the AI Pin include:

– Just because the company Humane has the faith of investors and the expertise of leading AI specialists, it doesn’t mean that the AI Pin will be a success. The (still relatively new) AI wearables field is littered with companies and products that have been wide of the mark, such as Magic Leap’s AR headset failure (despite AT&T, Google and Alibaba Group as investors, the Google Clips, a body-worn, hands-free smart camera’s failure.

– The hype about and huge investment in Humane with no real product to speak of until now (after five years).

– Rumours and allegations that Humane’s founders, Bongiorno and Chaudhri didn’t leave Google on good terms due to (allegedly) taking most of the credit for work done by a larger team.

– Concerns that, in the near future, Humane could charge additional fees for “capacity” (as indicated by Chaudhri) although services like unlimited web searches via Ai Mic and unlimited media storage on Microsoft’s cloud are free.

– Concerns that the camera on the front of the badge and how it is used may not comply with data privacy laws in other countries (e.g. like smart glasses). In the case of AI Pin, although the microphone and camera aren’t always on, the camera is still visible and could prompt objections and problems if worn publicly, e.g. issues over consent.

– Other much more powerful and more well-known tech companies and brands such as Apple (where Humane’s founders came from) are already a long way ahead in the wearables market.

– Concerns that, as with smart glasses, the high price tag, and concerns over limited understanding about consumer use cases, could make them most popular with businesses, potentially negatively affecting the scope of the market for them.

– Reported criticisms about the quality of the photos taken with its camera, and the lack of partnerships with social media companies to enable instant uploading of photos to favourite social networks, e.g. Instagram.

What Does This Mean For Your Business?

Humane’s new AI Pin’s styling displays the Apple origins of the company’s founders, which may have some positive rub-off value, and the AI Pin can rightly claim to be a new kind of wearable. It clearly has the considerable backing of investors and was developed through collaborations with Microsoft and OpenAI, both of which suggest and inspire confidence in its ground-breaking potential.

The AI Pin’s projected touchscreen, AI incorporation, multiple ways to operate it, and its multiple functions and potential uses also make it a promising and different product and alternative to smart glasses and other wearables. That said, Humane is up against some tough competition in the wearables market from major tech competitors that also have their own considerable AI investment and products and are already leading the wearables market. The relatively high price coupled with perhaps understandable concerns that people may not like the idea of appearing to be filmed by what looks like a bodycam (without their consent), concerns whether the impressive projected keyboard idea is enough of a draw for anyone other than certain businesses and tech early adopters, and many examples of failed wearables suggest that it remains to be seen how much long-term interest there will be in the AI Pin.

An Apple Byte : Minor Stroke For Apple Legend

Apple co-founder Steve Wozniak, known for his revolutionary work in personal computing, was briefly hospitalised after a health scare in Mexico City. At 73, Wozniak suffered a fainting episode caused by a minor stroke last week while preparing to speak at the World Business Forum. Fortunately, after an MRI scan revealed a small capillary leak and symptoms of vertigo, he reported feeling “good” upon his return to California.

The incident underscores the immense travel and speaking schedule Wozniak maintains, impacting his appearances at global tech events. Despite leaving Apple’s day-to-day operations in the 1980s, Wozniak’s influence persists, reflected in his recent call with other tech leaders for a moratorium on advanced AI development due to potential misuse.

Wozniak’s comments on AI regulation highlights the ethical concerns of emerging technologies. His advocacy for a thoughtful approach to AI is a reminder of the need for balancing innovation with safeguards against deception and misuse, a reflection of his longstanding commitment to responsible tech growth. As Wozniak recovers, his insights into AI’s future remain as relevant as ever to the continuing dialogue on technology’s role in society.

What Does This Mean For Your Business?

For entrepreneurs, Wozniak’s hospitalisation also serves as a reminder of the need for contingency planning.

In the bigger picture however, his cautionary stance (around the potential dangers of AI) may well set an appropriate example for business owners to take, whereby they should stay informed about AI advancements and the ethical considerations they entail. As AI technology advances, it becomes increasingly crucial for businesses to discern its potential impact on operations, customer relations, and security protocols.

An Apple Byte : Battery Drain Complaints Around Apple Watches

Recent user reports indicate a perplexing battery drain in Apple Watches, affecting even the robust Apple Watch Ultra. The problem, linked to the WatchOS 10.1 update, has raised alarm among consumers and professionals who rely on the device’s longevity for daily productivity and connectivity.

For business owners and professionals, an unreliable device can mean disrupted workflows, missed notifications, and potential loss of data crucial for time-sensitive decisions. This is particularly concerning for sectors that integrate wearable technology into their operations for tracking and communication purposes.

Recognising the urgency, Apple has taken steps to rectify the issue, suggesting an impending software update aimed at resolving the excessive power consumption observed when the Watch is paired with an iPhone. An interim iOS update has attempted to mitigate the issue but with limited success.

Businesses reliant on Apple’s ecosystem should stay alert to these developments. It’s advisable for them to keep their devices updated and to monitor any official guidance from Apple. Additionally, exploring alternative apps or dialing back on non-essential features can temporarily alleviate battery concerns until a permanent fix is deployed.

Given the impact on operational efficiency, organisations could review their technology dependency and prepare contingency plans, perhaps safeguarding against potential downtime and maintain business continuity.

What Does This Mean For Your Business?

The ongoing battery drain issue with Apple Watches may seem peripheral, nevertheless it is a reminder for businesses to understand the vulnerabilities within their tech infrastructure. As we wait for the definitive fix from Apple, companies might wish to communicate with employees about managing and troubleshooting all their devices to maintain productivity.

Specific to this particular watch issue, businesses might want to evaluate the necessity of certain applications like “MobyFace,” which have been identified as potential contributors to the battery drain. Removing or updating specific apps may provide temporary relief, which is vital for businesses that use Apple Watches for critical functions like health monitoring, on-the-go communication, or logistical tracking.

For tech-reliant businesses, this scenario also underscores the importance of maintaining diverse platforms and not depending on a single manufacturer or software ecosystem. By doing so, they can navigate around such specific device issues with minimal disruption to their operations. Additionally, keeping abreast of tech forums and support networks for early identification of such issues can help mitigate risks before they escalate into business-critical problems.

Security Stop Press : Unsecured Printers A Cause Of Cyber Attacks For SMBs

Research from Sharp shows that unsecured printers have been the cause of cyber-attacks for one-fifth of European SMBs, and for one half of public sector organisations.
Despite the office printer being an under the radar weak spot for cyber-attacks like phishing, malware, and computer viruses, fewer than a quarter of UK SMBs report educating their employees about either scanner or printer security.
Sharp reports that the most common printer vulnerabilities which lead to the attacks are the use of default passwords, unsecured network connections, and outdated firmware.
The advice to SMBs is to keep software for scanners and printers updated, regularly back up data, and to encourage a consistent security policy across teams working from multiple locations.

Sustainability-in-Tech : London Data Centres To Heat New Homes

A new £36 million UK government project is to use data centre waste heat to provide heating and hot water to 10,000 new homes and 250,000 square metres of commercial space in London.

Using Heat From Data Centres 

Data centres in our digital society and cloud-based business world now play a crucial role in supporting countless industries, businesses and services. However, the increasing demands upon them mean that getting enough power across to them plus finding ways to provide effective cooling and dealing with the surplus heat generated are two major challenges.

The new project, therefore, will provide a way to re-distribute some of the surplus heat so that it benefits the community, advances sustainability, and supports London’s efforts to reach net zero city by 2030.

Heat Network 

The £36 million funding award will support the commercialisation and construction of a district heat network scheme that is expected to deliver 95GWh of heat across 5 phases between 2026 and 2040.

The Old Oak Development 

The new, major urban brownfield regeneration project has been named ‘The Old Oak Development’ because it includes the Old Oak HS2 and Elizabeth Line interchange areas and will be operated by the Old Oak and Park Royal Development Corporation in the London boroughs of Hammersmith and Fulham, Brent, and Ealing. The Old Oak Development, which covers three London Boroughs, and a brownfield development, and which will create 22,000 new jobs, has been enabled thanks to a wider £65m award from the government’s Green Heat Network Fund (GHNF) to five projects across the UK.

Data Centre Heat Delivered Via Plastic Ambient Network 

The scheme will involve harnessing/recycling the surplus heat from two (as yet unnamed) data centres within the Old Oak/Park Royal area. The data centres will supply ‘low grade’ waste heat (i.e. between 20°C [68°F] and 35°C [95°F] ) via a plastic “ambient” network. The network will supply heat pumps that raise the temperature to Low Temperature Hot Water “LTHW” which will be piped via a traditional steel network to a mixture of new and existing residential buildings.

David Lunts, OPDC’s Chief Executive said of the scheme: “Recycling the massive amounts of wasted heat from our local data centres into heat and energy for local residents, a major hospital and other users is an exciting and innovative example of OPDC’s support for the mayor’s net zero ambitions. 

We are excited to be leading the way in developing low carbon infrastructure, supporting current and future generations of Londoners in Old Oak and Park Royal to live more sustainably.” 

Jo Streeten, Managing Director, Buildings + Places – Europe and India, AECOM re-iterated the importance and benefits of the project, saying: “This is a fantastic opportunity for the new communities emerging within the OPDC area to lead the way in how our cities can operate more sustainably, by using the waste heat sourced from data centres.”  

Previous Data Centre Controversy 

This positive news for homes and business contrasts with reports from July last year that data centres’ huge power demands were putting such acute pressure on the west London grid, that new home-building projects had to be halted because not enough power could be sent to substations, i.e. local data centres were using all the power.

What Does This Mean For Your Organisation? 

How to deal with the heat produced by the ever-growing demand on and for new data centres, particularly since generative AI chatbots came along is a significant issue. This project, therefore, is an example of a way to put the heat to good use for the community and businesses rather than wasting it, thereby providing hopefully cheaper and abundant supplies of heat (albeit in a limited area), giving a greener and more sustainable way to heat homes and businesses, plus helping to meet London’s ambitious target to become a net zero city by 2030.

That said, although the local West London data centres can provide surplus heat for the project, as concerns from last year show, their huge energy requirements in the first place is a problem in itself both in how to supply it in a greener way and in the negative impact on local area housing developments, i.e. local data centres using so much power that demand for new home projects can’t be met.

This scheme, however, is one of many new, innovative, and welcome ways around the world to use the surplus heat from data centres for homes and businesses, although tackling the initial issues of how to meet data centres’ enormous power demands with cleaner and more sustainable energy and not just relying on offsetting, and finding effective cooling solutions for data centres remain major challenges.

Each week we bring you the latest tech news and tips that may relate to your business, re-written in an techy free style. 

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