Ad Hoc Support

providing on and off site technical assistance with computers, servers, networking, security, email, broadband, Wi Fi, hardware, software, peripherals and much more...

Ad-hoc support is simple to understand –

if you have a problem with any of the following:

  • computer pc or mac
  • desktop user support
  • server set up
  • networking
  • data backups
  • internet and data security
  • email
  • broadband
  • Wi Fi
  • virus
  • hardware
  • software
  • peripherals

Call us and we will fix that problem.

Our ad hoc service is really good, it’s also very likely to mean that you’ll be so impressed with us, that you want to call us regularly to keep your business running.

We offer a free 15 minute diagnosis, 15 minutes of free fix, anything thereafter is charged at our hourly rate. To help you keep the costs to a minimum we will give you an estimated cost to complete the job after diagnosis, but prior to the fix.

 

We got a call out from a small accountancy firm whom found us on Google, they had a viral infection on one of their machines and were unable to login.

We sent an engineer on site within an hour and we were able to diagnose and fix the problem. The firm has now come on board with a full support contract.

Ad hoc solutions

The Challenge of User Access Permissions

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Cyber Security Top of List for Digital Transformation

A recent survey appears to have shown that changes brought by the pandemic have meant that IT buyers from companies working on digital transformation now value cybersecurity the most. Survey The survey, conducted among IT business leaders attending the all-virtual...

Privacy Campaigners Challenge Government Over Test and Trace

Privacy campaign groups Big Brother Watch and The Open Rights Group have voiced their concerns that there is a lack of clarity from the government about how the data of users of the new NHS contact tracing app will be protected. Concerns The privacy campaign groups...

Uber Reclaims London Licence

A year after Transport for London (TfL) stopped ride-hailing service Uber’s London operating licence over safety concerns, an appeal has led to the company being granted a further 18-month licence. What Happened? Back in November 2019, TfL said that it had identified...

Whole Village’s Broadband Stopped By an Old TV

An anonymous person living in the village of Aberhosan, Powys, was found to have caused broadband outages for the whole village for the last 18 months every time they switched on their old television. Investigation An exhaustive investigation by frustrated Openreach...