Ad Hoc Support

providing on and off site technical assistance with computers, servers, networking, security, email, broadband, Wi Fi, hardware, software, peripherals and much more...

Ad-hoc support is simple to understand –

if you have a problem with any of the following:

  • computer pc or mac
  • desktop user support
  • server set up
  • networking
  • data backups
  • internet and data security
  • email
  • broadband
  • Wi Fi
  • virus
  • hardware
  • software
  • peripherals

Call us and we will fix that problem.

Our ad hoc service is really good, it’s also very likely to mean that you’ll be so impressed with us, that you want to call us regularly to keep your business running.

We offer a free 15 minute diagnosis, 15 minutes of free fix, anything thereafter is charged at our hourly rate. To help you keep the costs to a minimum we will give you an estimated cost to complete the job after diagnosis, but prior to the fix.

 

We got a call out from a small accountancy firm whom found us on Google, they had a viral infection on one of their machines and were unable to login.

We sent an engineer on site within an hour and we were able to diagnose and fix the problem. The firm has now come on board with a full support contract.

Ad hoc solutions

Maintaining Security on Employee Exit

When employees leave (or are asked to leave) or retire from businesses and organisations, those entities still have a legal responsibility to ensure that security levels are maintained with regards to data security. Laws For Data The General Data Protection Regulation...

Research Indicates Zoom Is Being Targeted By Cybercriminals

With many people working from home due to coronavirus, research by Check Point indicates that cyber-criminals may be targeting the video conferencing app ‘Zoom’. Domains Cybersecurity company ‘Check Point’ reports witnessing a major increase in new domain...

Google Warns Against Disabling Websites During Lockdown

Google has warned businesses that are tempted to disable or temporarily close their online business website during the coronavirus outbreak not to do so, as this could have a lasting, detrimental effect on its (SEO) search engine  rankings. Why Disable or Close Down...

Data Caps Removed During Pandemic

The UK government has announced that the UK’s big ISP’s are removing caps on data for fixed-line broadband during the coronavirus pandemic. Fixed-Line Broadband The joint announcement by the companies, government and Ofcom will affect fixed-line broadband packages,...

Tech Tip – Taking Care of Your Laptop

Here are some tips for keeping your laptop battery in good condition and the screen nice and clean: The Battery - Avoid using the laptop in very hot places and avoid causing the laptop to overheat, as this can drain more power from the battery. - Avoid draining the...