Ad Hoc Support

providing on and off site technical assistance with computers, servers, networking, security, email, broadband, Wi Fi, hardware, software, peripherals and much more...

Ad-hoc support is simple to understand –

if you have a problem with any of the following:

  • computer pc or mac
  • desktop user support
  • server set up
  • networking
  • data backups
  • internet and data security
  • email
  • broadband
  • Wi Fi
  • virus
  • hardware
  • software
  • peripherals

Call us and we will fix that problem.

Our ad hoc service is really good, it’s also very likely to mean that you’ll be so impressed with us, that you want to call us regularly to keep your business running.

We offer a free 15 minute diagnosis, 15 minutes of free fix, anything thereafter is charged at our hourly rate. To help you keep the costs to a minimum we will give you an estimated cost to complete the job after diagnosis, but prior to the fix.

 

We got a call out from a small accountancy firm whom found us on Google, they had a viral infection on one of their machines and were unable to login.

We sent an engineer on site within an hour and we were able to diagnose and fix the problem. The firm has now come on board with a full support contract.

Ad hoc solutions

Find Out What ‘Deep Fakes’ Are and Why They’re A Threat

Deep fakes are digitally manipulated videos that have been created using deep learning technology to make the subject of the video (often a famous person) say anything the video maker wants them to say, even incorporating the style and facial expressions of another...

Microsoft Launches ‘AccountGuard’ Email Service For Election Candidates

A new kind of pilot secure email service called ‘AccountGuard’ has been launched by Microsoft, specifically for use by election candidates, and as one answer to the kind of interference that took place during the last US presidential election campaign. Ready For The...

Only 32% of Emails Clean Enough To ‘Make It’

A bi-annual study by FireEye has found that less than a third of over half a billion emails analysed were considered clean enough not to be blocked from entering our inboxes. Phishing Problem Evident The study found that even though 9 out of 10 emails that are blocked...

ICO Highlights Prevalence of GDPR Myths

The Information Commissioner’s Office (ICO) has reported taking 500+ calls per week reporting GDPR data breaches, but one-third of the calls appear to be based on myths and misunderstandings or over-reporting about GDPR matters. Update After Freedom of Information...

UK Government Guilty of Mass Surveillance Human Rights Breach

The European Court of Human Rights in Strasbourg has found the UK government guilty of violating the right to privacy of citizens under the European convention because the safeguards within the government's system for bulk interception of communications were not...