Threat Detection Technology SlashNext has reported that in the 12 months that ChatGPT’s been publicly available, the number of phishing emails has jumped 1,265 per cent, with credential phishing, a common first step in data breaches, seeing a 967 per cent increase.

SlashNext’s State of Phishing 2023 report notes that cybercriminals may have been leveraging LLM chatbots like ChatGPT to help write more convincing phishing emails and to launch highly targeted phishing attacks. Generative AI chatbots may also have lowered the barriers for any bad actors wanting to launch such campaigns (i.e. by giving less skilled cyber criminals the tools to run more complex phishing attacks).

Businesses can safeguard against phishing attacks by taking measures such as educating employees to recognise fraudulent communications, enforcing strong password policies, using MFA, keeping software up-to-date and installing anti-phishing tools, and by having an effective incident response plan to mitigate damage from breaches.

A new deep-learning AI algorithm, developed as part of a study by the University of Cambridge, can identify and classify ‘Hard to Decarbonise’ houses (energy-wasting homes) with 90 per cent accuracy.

What Are ‘Hard-to-Decarbonise’ Houses? 

Hard-to-Decarbonise (HtD) houses/buildings are really a subset of residential structures that present unique challenges in reducing carbon emissions due to their design, old age, construction, location, or the behaviours of occupants.

Why Are They Such A Problem? 

These buildings are significant because they account for a sizable portion (roughly a quarter) of all homes and are responsible for over 25 per cent of direct residential sector emissions. As the urban population looks set to swell, ensuring these buildings’ sustainability has, therefore, become critical to meeting the global carbon reduction goals.

Why Hasn’t This Problem Been Tackled Effectively So Far? 

The effort to decarbonise HtD buildings has been marred by several issues. Historically, for example, there’s been a lack of focus on identifying and studying these specific types of buildings, with much of the research skewing towards general energy usage and efficiency. This gap has made it challenging to develop targeted strategies for their upgrade and retrofitting. Also, the identification of HtD buildings has, up until now, been complex and reliant on detailed and varied data that has not been readily accessible or sufficiently prioritised (so far) in energy performance datasets.

Also, technological and economic factors have compounded the difficulty. For example, HtD homes often require more sophisticated and expensive work to make them more energy efficient, which may not be feasible given current technological and economic constraints. This is problematic for not only meeting emissions targets but also for addressing social issues like fuel poverty, where the least efficient homes are often inhabited by those least able to afford their retrofitting.

A New Approach – With The Help Of AI 

The new approach developed by the University of Cambridge, uses deep learning to classify HtD buildings. The research team has reported that their new AI-based method for the classification of HtD buildings can achieve an overall precision of 82 per cent on the building level.

The new method uses publicly available data – a dataset of HtD houses (in Cambridge for the test), organised with criteria derived from the Energy Performance Certificate (EPC) which results from detailed inspections of houses. Street view images (SVI), aerial view images (AVI), land surface temperature (LST), and building stock data are also used together for the prediction with deep learning.  The AI model at the heart of the new method is also able to reach its classification of buildings by pinpointing the parts of a building which are losing the most heat, e.g. the windows and the roof, and whether a home is old or modern.

What Does This Mean For Your Organisation? 

With so many UK homes being energy inefficient and a major source of carbon emissions, plus the pressing need to decarbonise the residential sector by 2050, yet with identification and classification of HtD buildings being too complex and reliant on data that hasn’t been accessible or sufficiently prioritised (so far) in energy performance datasets, a new method that appears to work is very welcome.

The recent breakthrough by the University of Cambridge in utilising AI trained to identify hard-to-decarbonise buildings using open-source data (a first) is a big step forward that could provide policymakers with a fast and effective way to audit and find out just how many houses they have to decarbonise.

As Dr Ronita Bardhan, the head of Cambridge’s Sustainable Design Group and co-author of the study has pointed out, this new and better tool for targeting energy inefficiency within the residential sector could help direct policymakers identify the high-priority houses, thereby saving them precious time and resources. This new method means that AI could, therefore, provide a way to make better decarbonisation policy decisions, and make serious inroads into reducing the stubbornly high emissions of this sector, thereby also providing a better chance of meeting decarbonisation targets.

Additionally, this progress in AI and building analytics could offer a competitive edge by promoting data-driven decision-making in real estate development, urban planning, and energy policy. As tech companies continually seek to leverage their expertise in data handling, the AI model’s adaptability to identify HtD homes based on open-source data streams such as EPC, SVI, AVI, and LST can be integrated into existing and future tech solutions.

The discovery of this new method (model), which the Cambridge researchers appear confident they can significantly increase the detail and accuracy of over time is an advance in corporate social responsibility. However, it’s only just been tested and the imperative now is to harness its potential and translate it into actionable strategies that yield measurable results in decarbonising the residential sector, aligning with global sustainability commitments, and reinforcing the role of innovative technology in societal advancement.

If you’d like to fortify your passwords to make them exceptionally challenging to crack, incorporating emojis can prove remarkably effective.

It might come as a surprise to many users but, as highlighted recently by Kaspersky, some popular apps and online platforms (e.g. Dropbox and OpenAI) permit the use of emojis to bolster the strength of passwords.

For example, computers treat emojis much like they do numbers and special characters. Whereas traditional passwords consisting of letters, numbers, and punctuation offer less than a hundred permutations for each character, Unicode boasts over 3,600 standardised emojis. Consequently, by simply adding one emoji to your password, you increase the complexity for hackers by almost 4,000 possible variations per symbol. Experts suggest that employing five distinct emoticons is akin to using a typical nine-character password.

Therefore, if you’d like to craft a password that is highly resistant to guessing or brute force attacks and offers an additional, unexpected layer of security against cyber threats, incorporating a couple of easily memorable (and swiftly typable) emojis may be the solution.

As a word of caution, however, some emojis are harder to enter. For example, on desktops, there may in some cases be problems in passing verification when signing in.

Google is testing ‘IP Protection’, a feature for Chrome that sends third-party traffic for a set of domains through proxies to mask their IP addresses, thereby boosting privacy by fighting IP-based covert tracking.

IP Addresses 

An IP address can be explained as being like a home address for your computer or device on a network. It’s a unique numerical identifier that helps in sending and receiving information correctly over the internet or local networks. Each device on a network has a unique IP address, which helps in identifying it among all the other devices. For example, just as the post office needs a physical address to deliver your post to the right house, computers use IP addresses to send and receive information to and from the right devices. Typically, your IP address is the one given to your router and is given by your ISP and although not permanently assigned, it tends to stay the same until you disconnect or turn the router off.

What’s The Problem With IP Addresses? 

As useful as an IP address can be in acting as your identifier on the network, it can also be misused when used as an identifier for anyone who wants to covertly track you across multiple websites. For example, because your IP address is unique to your internet connection at that moment, when you visit a website, it sees your IP address and can remember it. If you go to another website, that site can also see your IP address. If both websites share data (like through ads or tracking services), they can ‘connect the dots’ and realise that the same person visited both sites.

User Profile Built Over Time 

Over time, as you visit more and more websites, a ‘persistent user profile’ gets built up and although those tracking may not know your name, they know what the barcode equivalent of you is – your IP address. By looking at the websites you visit, trackers can figure out your interests, habits, and maybe even your location and by combining this information with other semi-permanent information from your browser, a fairly accurate ‘fingerprint’ of you can be built up.

Who? 

Advertisers and marketers may use cookies, pixels, and other tracking technologies embedded in websites to track IP address to understand user behaviour, preferences, and demographics for targeted advertising and personalised content.

Other trackers of IP address may include websites and online services (e.g. to analyse traffic, understand user engagement, and improve the user experience) and Internet Service Providers (ISPs) for network management, troubleshooting, to ensure the security and integrity of their network, plus (perhaps) for law enforcement purposes. Other tracking entities can include government and law enforcement, cybersecurity professionals (monitoring for and respond to security threats), content providers and streaming services, and research and analytics companies tracking IP addresses.

It’s also important to remember that cyber criminals track IP addresses to find vulnerable devices or networks.

No Direct Way To Evade Tracking 

The key point is that although IP addresses are necessary and useful for routing traffic, preventing fraud and abuse, and for performing other important functions for network operators and domains, they can pose privacy concerns but, unlike third-party cookies, users currently don’t have a direct way to avoid being covertly tracked. An effective solution, which Google believes could be its IP Protection, needs to strike the right balance between retaining user privacy and not having too much of a negative impact on the normal running of the Internet and the online economy.

VPNs, Proxy Servers, and Secure Browsers 

Many people must resort to use a proxy server or a VPN to hide their IP address, both of which mask a user’s IP address with one of their own. There are also many private browsers available which use third-party ad blockers, onion routing, and other security features. These include Brave, DuckDuckGo, and the Tor Browser, among others.

Google’s IP Protection 

Google’s IP Protection feature, which it is currently testing with a view to rolling it out in multiple phases, sends third-party traffic for a set of domains through proxies, thereby protecting the user by masking their IP address from those domains.

Test 

The first testing phase is reported to be to ensure that the feature will work without impacting third-party companies, e.g. Google’s own Ad Services.  Google says this test will involve a single Google-owned proxy, will only proxy requests to domains owned by Google, and will allow to test its infrastructure while preventing impact to other companies, and gives it more time to refine the list of domains that will be proxied.

Google says that IP Protection changes how stable a client’s IP address is but “does not otherwise cause a breaking change for existing sites.” 

Opt-In 

Google says that IP Protection will be opt-in initially to make sure there is “user control over privacy decisions” and that Google can monitor behaviours at lower volumes.

List Based Approach 

It’s understood that a list based approach is to be used by Google and only domains on the list in a third-party context will be impacted, and the focus will be on scripts and domains that are considered to be tracking users so as not to disrupt legitimate use of IP tracking.

What Does This Mean For Your Business? 

IP addresses play a vital and legitimate role in the functioning of the web and its economy.

However, user privacy is important and despite browser vendors trying to give users additional privacy, covert cross-site IP tracking enabled by IP addresses is a problem and is a threat to privacy. Most web users aren’t happy with the idea that their web activities can be secretly tracked and a profile of them compiled which is stored and used by faceless companies to target them with ads and offers – it feels like an invasion of privacy and a risk to user security.

Until now, users haven’t had a direct way to avoid being covertly tracked and have needed to proactively opt for measures like using VPNs and proxy servers. Google IP Protection (opt-in at first) could therefore provide a much more direct and effective background privacy-protection solution for users that could, along with ecosystem changes, expand over time to be effective at protecting users’ privacy from cross-site tracking. For companies, organisations, marketers, and advertisers that use IP tracking, however, this could represent a real threat to their operations. Indeed, it could represent a threat to Google’s own domains and ad operation if it doesn’t work properly (hence the testing). IP Protection, therefore, looks promising and the hope is that it will be able to strike the right balance between user privacy and the safety and protecting functionality of the web.

After ceasing operations earlier this year when it lost its core funding grant, start-up network Tech Nation has announced it will be relaunching its brand with a £10bn investment.

Tech Nation 

Originally established in 2010 as ‘Tech City UK’, focusing on nurturing the tech ecosystem in East London, the non-profit ‘Tech Nation’ grew to become one of the most prominent start-up networks in the UK, supporting the growth of the digital tech sector across the country. Tech Nation is reported to have supported more than 5,000 companies in their efforts to scale-up as well as 48 growth programmes to help accelerate over 1,200 start-ups.

Core Funding Lost – Ceased Operations

However, back in February, it was announced that Tech Nation would be winding down and operations would cease at the end of March 2023 due to its core grant funding from the UK government being awarded to a programme run by Barclays Bank. At the time, Gerard Grech, founding CEO of Tech Nation, highlighted how important Tech Nation had been to the UK’s tech sector, saying: “Many of Britain’s most successful tech companies, from Monzo to Deliveroo, and from Skyscanner to Darktrace, have passed through one or more of Tech Nation’s growth programmes” and that “we have helped spread digital growth and jobs nation-wide. For every pound invested in Tech Nation, we have returned £15.” 

Some Criticism 

Although Tech Nation was broadly praised for what it had achieved, criticism that came out of a report about its grant funding by the Department for Science, Innovation and Technology was that it failed to implement some recommendations from a 2019 review (better recording of outcome data), and that, in its last period, around half of the participants in Tech Nation growth programmes were based in London (perhaps not a wide enough scope).

Along Came The Founders Forum Group 

After announcing that it was “actively seeking” interested parties to acquire its portfolio of its assets, Tech Nation was acquired in April by the Founders Forum Group, owned by UK entrepreneur, investor, and founder of LastMinute.com, Brent Hoberman CBE.

On acquiring Tech Nation, Mr Hoberman said: “By recognising and fostering remarkable digital talent and accelerating startup success nation-wide, Tech Nation has positioned the UK as a world-class innovation hub. We’re honoured to be inheriting this important mission and marrying our objectives with those of Tech Nation to preserve and expand the UK tech ecosystem.” 

Relaunch 

Now, with HSBC Innovation Banking as a funding partner, Tech Nation has announced its relaunch (at Birmingham Tech Week – TechWM), saying in a LinkedIn post: “We are returning with a bold pledge to facilitate £10bn investment into the tech ecosystem and a commitment to ensuring half of Tech Nation’s UK startup network is based outside the capital.” 

Tech Nation has also announced that, in partnership with Motability Operations, it will be launching ‘Creo’ which is a community of disabled founders and those building technologies for the disabled community.

Doing What?

Tech Nation describes itself as the “leading platform for tech insights, connections, collaboration and talent.”  The kinds of services that Tech Nation offers to UK startups include:

– Fostering connections among tech entrepreneurs, startups, scale-ups, and established companies (creating a supportive community).

– Offering training, workshops, and resources to entrepreneurs and startups to help them acquire the skills and knowledge to grow.

– Mentorship – providing access to experienced entrepreneurs, industry leaders, and mentors who can offer guidance and advice.

– Helping startups to connect with potential investors and navigate the funding landscape.

– Publishing reports and insights on the state of the tech industry in the UK, which can help inform policy and investment decisions.

– Advocacy. Representing the interests of the UK’s digital tech sector to policymakers and government bodies, thereby (hopefully) helping to shape a more favourable regulatory environment.

– Helping companies to scale their operations internationally.

– Organising events, meetups, and networking sessions that provide opportunities for startups and tech entrepreneurs to connect.

Challenging Environment 

Although the UK government wants to turn the UK into a science and technology superpower, and the return (re-launch) of Tech Nation will be seen by many as one important contribution towards achieving that, recent economic conditions have proven to be challenging for tech companies. For example, a tech skills gap, very high interest rates, the UK on the verge of a recession, a slow recovery from the pandemic, Brexit complications, tech firm layoffs, and a drying up of venture capital last year, and more have all created a less than favourable environment for tech startup growth.

What Does This Mean For Your Business? 

In the previous year of Tech Nation, prior to losing its funding earlier this year, it had proved to be instrumental in the growth of the UK’s tech landscape, bringing it to a valuation of $1 trillion today, compared to $60 billion in 2013, and helping create 4.8 million jobs and 135 ‘tech unicorns’ (privately held startups with a value of over $1 billion).

The return of Tech Nation, therefore, backed by investment and the support of the Founders Forum Group, could be a pivotal moment for the UK tech sector and startups in terms of providing much needed support in challenging economic times, offering resources, connectivity, and a wealth of opportunities to rejuvenate the startup ecosystem.

Tech Nation and its many services (such as mentorship, training, and networking) being back up to full speed could bring faster growth and smoother scaling. Additionally, if its network really does extend far enough beyond London, Tech Nation could democratise access to its resources, ensuring businesses across the UK can benefit. This approach could foster a balanced and (hopefully) resilient tech ecosystem nationwide.

The hope now is that Tech Nation’s impactful return could also stimulate job creation, skill development, and economic growth in the UK, aligning with the goal of establishing the UK as a science and technology superpower.

In these times of venture capital uncertainty, Tech Nation’s role in connecting startups with potential investors could become even more crucial, and Tech Nation could help provide UK tech businesses with expect guidance through the funding landscape, opening up new opportunities for growth.

It’s also good to see that Tech Nation’s relaunch includes ‘Creo’ which signals a dedication to building a more inclusive tech community, ensuring that opportunities for innovation and impact are accessible to all.

Tech Nation’s relaunch, therefore, could be a significant boon for the UK tech sector, promising renewed support, nationwide opportunities, and a bolstered economy. For businesses, this could equate to a supportive environment, increased funding access, and a commitment to inclusive growth, setting the stage for a brighter, more innovative future.

Following trials, Microsoft’s AI assistant ‘Copilot’, which can even attend meetings for you, will be generally available to all Microsoft 365 Enterprise customers from 1 November.

Copilot

First introduced in March 2023 and rolled out as part free update to Windows 11, Copilot is an AI assistant that’s embedded within Microsoft 365 apps and services to help users save time, increase productivity, increase creativity, and essentially upskill themselves.

Everyday Companion

Created using ChatGPT version 4 and Microsoft Graph (an API developer platform that connects multiple services and devices), Copilot is natural language conversational (generative AI) chatbot that’s designed to give human-like responses (like ChatGPT) to questions and link aspects of all the 365 apps together in a new and more productive way. Microsoft summarises the purpose and benefits of this “everyday companion” as something that “Combs across your entire universe of data at work, including emails, meetings, chats, documents and more, plus the web” and “like an assistant, it has a deep understanding of you, your job, your priorities and your organisation.” Microsoft say it “goes far beyond simple questions and answers to give you a head start on some of your most complex or tedious tasks” and that you can “ask for what you want in natural language and the technology is smart enough to answer, create it or take action”.

Attends Meetings For You?

One of the features of Copilot that has been widely reported in the media is that it can essentially attend meetings for you by summarising meetings held in Teams for anyone who’s unable to attend. Microsoft says that using Copilot, you can “Follow a Teams meeting that you could not attend live, directly from Outlook on your own time”.

Copilot can make a summary of key discussion points of meetings, including who said what, where people are aligned and also where they disagree. It can suggest action items as well, all in real-time during a meeting. It can also recap meetings for you and send you the notes afterwards.

Many Other Capabilities

With Copilot embedded in all the 365 popular apps, some of its many other capabilities include summarising email threads, drafting emails, drafting documents (e.g. contracts and letters), creating presentations, and generating reports using data from different apps and sources, scheduling meetings, and managing project timelines, analysing, and sorting through data in excel (with Python), and much more. In short, it can both take away the donkey work of some tasks and save time, but it has the capacity to dramatically improve productivity and creativity, plus provide valuable new business insights, and improve competitiveness.

Challenges

However, the fact that Copilot can carry out so many tasks (so well) on behalf of human users does present some challenges and has led to criticism from some commentators. For example:

– Businesses could become dangerously reliant on AI-powered assistance. For instance, what if there are disruptive technical problems with it or what if it’s hacked? Also, businesses may lose touch with some aspects of business and may put too much trust in a technology that is in its early stages and is known to make things up / get things wrong (e.g. AI ‘hallucinations’).

– Security and privacy concerns. Questions are being asked such as whether any data shared with it is secure/stored securely and/or used to train the AI model (Microsoft says it won’t be used to train). Microsoft says, however, that Copilot “includes enterprise-grade security, privacy, compliance, and responsible AI to ensure all data processing happens inside your Microsoft 365 tenant”.

– Its capabilities and widescale use could disrupt admin-based jobs.

– Its potential to lead to legal issues for business users, e.g. copyright infringement issues (even though AI companies have said they’ll cover the risk). For Microsoft, for example, it could fall foul of aspects of new AI laws (the EU AI Act) if it’s not compliant, such as if it’s not obvious or clear whether content has been created by humans or AI.

– If Copilot can attend meetings and provide a summary for users, this could affect company discipline and communication, e.g. people may simply not bother to attend when they should.

How Much?

Copilot for Enterprise customers will be priced at $30 / £25 per month.

What Does This Mean For Your Business?

Microsoft’s going ‘all out’ with their AI and Copilot. After many announcements, it will be finally available to Microsoft 365 Enterprise customers from 1 November.

Those who have already used AI natural language chatbots (like ChatGPT) will know their value in saving time and boosting productivity in a user-friendly way so with Copilot embedded in 365’s apps, businesses will have an instant, flexible, and effective way to boost productivity, upskill staff in IT and get much more out the most popular apps in Microsoft 365. For those worried about how to get the best out of it (and with the time and inclination to learn about prompts), Microsoft will soon be integrating Copilot Lab, which teaches users how to make good prompts, into Copilot.

Although Copilot can carry out all manner of tasks for businesses, some critics have pointed out that an over-reliance on it could be risky and that the widescale use of AI like tools like Copilot could disrupt admin-based jobs. For Microsoft (which has invested heavily in in the development of AI), Copilot is a way to compete, stay ahead in the market, and provide a way to link all its apps together in an innovative and value-adding way. Microsoft’s 365 Copilot could be a potentially valuable tool for any business but as with any tool, if it’s not used effectively, businesses won’t get the value from it, therefore it’s going to be a case of experimenting to learn.

For Microsoft and other AI companies, new regulations for their AI tools lie ahead with the hope that Copilot and other AI tools provide adequate protection for users and businesses as well as delivering productivity benefits.