Ad Hoc Support

providing on and off site technical assistance with computers, servers, networking, security, email, broadband, Wi Fi, hardware, software, peripherals and much more...

Ad-hoc support is simple to understand –

if you have a problem with any of the following:

  • computer pc or mac
  • desktop user support
  • server set up
  • networking
  • data backups
  • internet and data security
  • email
  • broadband
  • Wi Fi
  • virus
  • hardware
  • software
  • peripherals

Call us and we will fix that problem.

Our ad hoc service is really good, it’s also very likely to mean that you’ll be so impressed with us, that you want to call us regularly to keep your business running.

We offer a free 15 minute diagnosis, 15 minutes of free fix, anything thereafter is charged at our hourly rate. To help you keep the costs to a minimum we will give you an estimated cost to complete the job after diagnosis, but prior to the fix.

 

We got a call out from a small accountancy firm whom found us on Google, they had a viral infection on one of their machines and were unable to login.

We sent an engineer on site within an hour and we were able to diagnose and fix the problem. The firm has now come on board with a full support contract.

Ad hoc solutions

Burger King Deploys AI Headsets to Monitor Staff ‘Friendliness’

Burger King is piloting OpenAI-powered headsets in 500 US restaurants that analyse drive-thru conversations, coach staff in real time and track hospitality signals such as whether employees say “please” and “thank you”. What Is BK Assistant and How Does It Work? The...

Consumers Still Don’t Trust AI to Handle Customer Service

New research from Pegasystems and YouGov shows that most consumers in the UK and US remain wary of generative AI in customer service, preferring human interaction despite widespread corporate investment in chatbots and automated support. What the Research Found The...

Instagram To Alert Parents Over Repeated Self-Harm Searches

Instagram says it will begin notifying parents if their teen repeatedly searches for suicide or self-harm-related terms within a short period, adding to its existing content controls as scrutiny of teen digital wellbeing intensifies. How The Alerts Will Work The new...

Samsung Adds Built-In Privacy Display to Galaxy S26 Ultra

Samsung has unveiled a new display technology on its Galaxy S26 Ultra that allows users to activate a built-in privacy mode on a per-app basis, limiting what can be seen from side angles without the need for stick-on screen filters. How the Privacy Display Works The...

Company Check : ServiceNow AI Resolves 90 Per Cent of IT Tickets

ServiceNow claims its new Autonomous Workforce AI is now resolving more than 90 per cent of targeted Level 1 IT help desk tickets inside its own organisation, marking a significant step in the shift from AI assistance to AI execution. Autonomous Workforce and...